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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Shipping & Delivery
- Standard delivery charge - including VAT to UK mainland. (Up to 20 kilos)
Items above 20 kilos please email us for a shipping cost.
Approximately 7-10 working days from confirmation of your order to delivery.
Fabric orders are special order items and cannot be cancelled so please order carefully.
Please do not book your decorator until you have received your order as we will not be held responsible for any delay.
If any product is out of stock or discontinued you will be informed as soon as possible.
Deliveries will be by either Royal Mail or by courier.
Deliveries must be paid for in full prior to delivery.
Please do not book your decorator until you have received your order as we will not be held responsible for any delay to your order.
Please email us for shipping costs to outside the UK - Privacy & Security
- Privacy Policy of Home Wallpapers.
1, Who are we, in this Privacy Policy all references that are made to "us" and "we" are to be taken as Home Wallpapers.
2, What information we collect and how the information we collect via www.homewallpapers.co.uk may include:
(a) Any personal details that you type in and submit, such as, name, address, telephone number, email address, etc.
(b) Your IP address (the number identifying your computer) which is automatically logged by our web server. This is only used to register your visit to our website.
(c) Your choice and use of email updates, recorded by emails we send you (if you choose to receive email updates on products and offers as and when they may occur).
(d) Information stored in cookies, these do not include any personal information and are used to ensure the correct data is provided by the database when dealing with your orders. WE WILL NOT hold sensitive payment details such as your card number, expiry date and security code. For the peace of mind of our customers and to meet our legal obligations all transactions are handled through a secure credit card processing system (Paypal). - Returns & Replacements
- Exchange or refund within 14 days of purchase, subject to the following conditions:
* Damages must be notified in writing within 48 hours of receipt of delivery (by e-mail)
* If you simply change your mind - You the customer - will pay the cost of returning the goods and a charge of 25% of the original order will be incurred.
* Providing it's returned in its original packaging and fit for resale.
* Refunds will be given by the same method as your purchase.
* Refunds will not be given for made to measure items as these are special orders. - Ordering
- Customers outside UK mainland - Please contact us for shipping costs, as orders will not be processed if you do not contact us prior to placing the order, and payments will not be accepted.
- Payment, Pricing & Promotions
- Promotional offers will be advertised on the website for a Limited period.
- Viewing Orders
- xxxx xxxx
- Updating Account Information
- xxxx xxxx
